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What does "Refurbished" mean?

What we do

We start with a sound used machine and inspect it for any major defects. Any machines that are not up to scratch at this point are rejected and kept for spares only.

Each machine is them stripped down to it's component parts.

What we don't do

These rowers are refurbished, not new! We are refurbishing them to a near mechanically perfect condition, but it is not always possible to produce cosmetic perfection!

The odd dent, scratch, and 'patina' will often be visible, none of which affect the operation of the machine. In particular, the footplates will often show signs of wear

These are all thoroughly cleaned and a 24 point inspection follows. Any parts that are worn out - or show signs of doing so - will be replaced.

As a matter of routine we replace all seat roller bearings whether showing signs of wear or not. We replace the shock-cord as routine, as well as the footstraps and handle grips.

We are rarely supplied with original manuals, but supply you with a CD-ROM containing PDF files of all manuals.
If the machine is very well worn then we will usually respray it,otherwise we touch up any small scratches.

All rowers carry a 12 month guarantee
 
The rower is then re-assembled and tested by one of us. We then contact you to arrange delivery.  
 
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